Instacart Filtering Out Customers Who Rate Products Below Five Stars

Some customers are notoriously hard to please but does that mean that their ratings should be hidden from view?

That is the position that grocery delivery company Instacart took by revamping its ratings systems

so that those who consistently rate their shoppers below five stars are filtered out.

Instacart recently announced that shoppers will need to maintain a 4.7 rating average or above for "batch prioritization."

The term is what Instacart calls orders that require shoppers to put together items from different stores

those who are prioritized will be able to get their order quicker.

Other changes include removing ratings from customers who consistently give their customers below five stars from the shoppers' profiles.

Other changes include removing ratings from customers who consistently give their customers below five stars from the shoppers' profiles.

It is also being more lenient toward removing ratings that were low for reasons outside of the shoppers' control such as traffic or lack of a product at the store